Capture the trip, not just the contact.
Flight, hotel, visa and more—captured in one travel-specific requirement view.
Built around the way travel works.
A CRM that sees the whole trip.
Captain CRM brings customer data, travel requirements and day-to-day operations into one workspace built for travel agencies.
From the first enquiry to the final payment—one connected travel workflow.
Package requirements
One trip, with each requirement captured.
Package · CairoFilled
✈ Flight requirementChennai → Cairo · Economy
Hotel4 nights · 2 travellers
Quote pending
Keep the next conversation in view.
Kerala family holidayQuote pending
Quote valueReady to prepare
Prepare quoteRequest supplier quote
Send complete trip context to the right supplier.
Harper Holidays DMCKyoto · Osaka · Tokyo
3 adults · Deluxe roomRequirements included
Send RFQItinerary sent
A polished travel plan, ready for the customer.
Day 01 · Arrival & city driveSent
Flight · Hotel · ActivitiesCustomer preview ready
Booking confirmed
The deposit is recorded and services can move forward.
Deposit receivedConfirmed
Supplier bookingReady to confirm
Passenger documents
Keep each traveller’s documents in the trip.
Passenger 1 · PassportUploaded
Visa detailsReady for review
⌁Requirements
◌Quote pending
↗Supplier RFQ
✦Itinerary sent
✓Confirmed
▤Documents
Captain CRM, in action
Explore Captain CRM features
01 / 7Swipe or choose a feature
Better organizationBring customer and trip work together.
Higher productivityKeep ownership and next steps visible.
Greater professionalismDeliver a more consistent customer experience.
Easier scalingGrow with clearer processes and visibility.
Explore the platform
Go deeper into the work.
A closer look at the modules behind a more organized travel business.
Document Collection
Passenger uploads, organized and verified.
Social Media Enquiry Hub
Capture sources. Match customers. Keep context.
Supplier Management
The supplier trail, from request to payment.
Group Tour Management
Inventory, passengers and payments across the group.
Ready-made Website
Tour pages built to share, enquire and check out.
Marketing Campaigns
Travel patterns become focused campaign audiences.
Agent Performance
Visible progress. Motivated agents. Clear due work.
Team Management
Roles, access and activity for growing teams.
Finance & Payments
Billing, collections and balances tied to the trip.
Reporting
Customer, pipeline, team and payment insights.
Itinerary as E-commerce
Build, price, publish and move the trip forward.
See what a CRM built for travel feels like.
Book a personalized walkthrough of Captain CRM.