One enquiry. One customer. A cleaner pipeline.
Bring Meta, website and spreadsheet enquiries together, match customers across phone and WhatsApp, and normalize the data before it enters the pipeline.
Capture enquiries wherever they begin.
Bring Meta, Facebook, website and group-tour enquiries together with spreadsheet imports. Preserve the source and campaign information that explains where the interest began.
- Meta and Facebook lead integration
- Website enquiry API and imports
- Source and campaign metadata
A familiar customer. A clearer pipeline.
Match phone and WhatsApp numbers, check source IDs and identify duplicate leads. Field mapping and normalization give incoming enquiries a consistent shape.
- Phone and WhatsApp matching
- Source-ID deduplication
- Field mapping and normalization
Let conversion patterns inform marketing.
Carry enquiry context into the lead pipeline, then report conversions and drop-offs back to social platforms. Use ad-platform conversion feedback to inform audience targeting.
- Automatic enquiry-to-lead conversion
- Conversion and drop-off reporting
- Ad-platform conversion feedback
The details that make it work.
Explore the capabilities within Social Media Enquiry Hub.
- Social-media enquiry integration
- Meta and Facebook lead integration
- Website enquiry API
- Group-tour website enquiries
- Spreadsheet import
- Automatic enquiry-to-lead conversion
- Source and campaign metadata
- Phone and WhatsApp matching
- Source-ID deduplication
- Duplicate lead identification
- Field mapping and normalization
- Smart enquiry analysis and deduplication
- Conversion and drop-off reporting to social platforms
- Ad-platform conversion feedback and remarketing
See how the work fits together.
Continue with Captain CRM and the connected travel workflow.